Conditions and terms of payment

Rates

Eureka Tours give quotations based on the client’s inquiry. Rate is usually given either including all expenses in connection with Hotels, Transportations, Driver Guide/ Guide, cook, entrance fees, or without including some of the above services as per the clients’ inquiry. However in both cases our quotation does not include Visas, Laundry, postage, telephone, telex or cable charges and gratuities as well as all items of personal nature. We accept payment in cash. Rates and quotations are available on the client’s request immediately.

Accommodation: we book rooms, lodges, guest houses, camping sites depending on our client’s inquiry. For group travelers we book rooms on the basis of two persons sharing a double/Twin room. For single room users we show the single room supplements (Surcharge or the difference) on the price quotation.
Transportation: for safaris and regular tours, minibuses, land cruisers or coaches will be provided according to the route and number of participants.

Alteration to Tours and plans: the right is reserved to change any route or arrangement should conditions necessitate; to offer substitutes of equal value or to cancel the operation of a scheduled tour. The right is also reserved to decline to accept or retain any person as a member of any tour at any time, in which event an equitable amount will be refunded.

Liability

A. Eureka Tours and its agents act only as agents of the passenger in all matters relating to hotel accommodation, transport on tour by air craft, rail, ship, boat or any other means and shall not be liable for injury, night schedule change, delay, loss or damage arising from any cause and in any manner whatsoever.

B. Eureka Tours Liability to passengers carried in its own vehicles is governed by the laws of Ethiopia, and all claims are subject to the jurisdiction of the court of Ethiopia in which the cause of action arises.

C. Eureka Tours reserves the right to employ subcontractors to carry out all or any part of the services agreed to be supplied and in any event of the exercise of such right the terms of clause (B) relating to Eureka Tours” liability

D. Whilst every care is taken, Eureka Tours cannot be held responsible for loss or damage to baggage.
Payment

Our company accepts our clients’ requests for services in good faith. Upon confirmation of tour programs, vehicle rental or for other services, agencies, group or individual travelers making bookings with Eureka Tours shall make payments in the following manners:

a.25% upon confirmation of the tour

b. Final payment (75%) is expected to be made before the commencement of The service
c. We are also open for other Flexible payment options by negotiations with The clients in Advance

Cancellation

Cancellations of tour booking must be made in writing and are subject to the following charges.
1. From sixty to thirty days prior to departure, an administrative fee of USD 35 per person will be made.
2. Thirty days to fifteen days prior to departure, a fee of 40% of the tour price will be charged.
3. Cancellation made within 14 days prior to departure, no refund will be made.